Privacy Policy

Privacy Policy

Our Policy: Tri-Zone understands our customers' concerns regarding the privacy of the information they share with us. We take the protection and proper use of your personal information seriously. Maintaining your privacy is critical to us. We will not sell, share, or rent your information to others in any ways different from those disclosed in this statement. Please take a moment to read our Privacy Policy for a better understanding of the measures we take to protect you and the information you share with us.

What Information Does Tri-Zone Collect From Me? We may collect personal information such as your contact information (name, mailing address, phone number, e-mail address), your billing/shipping information (credit card number, shipping address), and your personal preferences (printed catalog and email newletter preferences).

How Is My Information Used? We use the information you provide in order to fulfill your requests for products, services, or information, and to provide you with requested marketing communications.

Does Tri-Zone Share My Personal Information With Others? Tri-Zone does not sell or rent your personal information to third parties. We may need to share your personal information with certain third parties such as our suppliers or shipping service providers for limited purposes. For example, we may share personal information with third parties to perform services such as delivering packages, sending regular mail and e-mail on behalf of Tri-Zone, processing credit card payments, and handling warranty service issues. If you have questions on any third party privacy policies, please contact us at 562-493-5880 or email us at

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

Do I Have Choices Regarding The Use Of My Information For Marketing Purposes? You always have the ability to opt-in or opt-out of receiving future marketing communications from Tri-Zone. To opt-out of or opt-in to receiving marketing communications from us, please take one of the following actions:

1) Follow the directions on a marketing e-mail or direct mail marketing communication from us.
2) Call us at 888-874-1060 and provide your current contact information.
3) Send an e-mail with your current contact information to
4) Send a request with your current contact information to us at Tri-Zone, 3380 Cerritos Ave, Los Alamitos, CA, 90720.

Please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information, or other organization-related communications.

How Does Tri-Zone Secure My Personal Information? We have security measures in place and take precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. Tri-Zone cannot ensure the security of any information you transmit to us by e-mail, and you do so at your own risk.

Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.

Choosing a Personal Password: When you create an online account, you need to select a personal password. To maximize your level of protection, you should choose a password from 6 to 35 characters, starting with a letter, and including a combination of both upper and lower case letters and numbers. You are solely responsible for maintaining the secrecy of your password or any account information. You have the ability to purchase on our site without using a password; however, you will have to reenter your personal information each time you place an order.

Does Tri-Zone Use Cookies To Collect Information About Me? A cookie is a small amount of data that a website may send to your browser, which may then be stored on your hard drive. Our website uses a cookie to keep track of your session as you browse our website. The cookie does not contain any personally identifiable information.

You may choose to set your web browser to not accept cookies. If your cookies are disabled, you can still view our site, but you will not be able to make online purchases.

Our web server automatically collects browser-supplied information such as the URL of a referring website, which browser you used to view our site, and any search terms you may have entered on our site. This anonymous data helps us to optimize our website for the use of our customers.

How Can I Update My Information? Tri-Zone wants your information and marketing preferences to be accurate and complete. We provide several different methods for you to update your personal information. To update your information:

1) If you have created an account, you can update your information after logging into your account.
2) Call us at 888-874-1060.
3) Send a request to
4) Send a request to Tri-Zone, 3380 Cerritos Ave, Los Alamitos, CA, 90720.

Does Tri-Zone Collect Information From Children? We will not knowingly or intentionally collect personal information online from children under the age of 13. We are committed to protecting the privacy of children.

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